Support
Find answers to common questions or reach out to our team for personalized assistance with your listings and account.
Account
How do I access my account?
You can log into your account by clicking ‘Sign In’ from the menu area or using this link.
Where can I change my password?
You can change your password using this link.
How do I request for my account to be deleted?
To have your account removed from our platform responsibly and with your privacy in mind, please reach out.
Can I contact someone if I have questions?
Billing
What payment methods do you accept?
We use Hnry for invoicing. Through Hnry you can choose to pay via card or direct bank transfer. Hnry utilizes Paystation by Trade Me as their payment processor, ensuring secure and seamless credit card transactions.
How do I update my payment info?
You can update your payment by contacting us directly by using this link.
Where can I view my orders?
You can view your orders using this link. This will be for promotional packages only.
For all orders regarding listings, please contact us.
How do I adjust my subscription?
Please contact us to discuss adjusting your subscription if applicable.
Business Directory Listing Features
Business / Brand Details
Listing owners can provide details to help other community members make better-informed decisions.
Depending on the type of Listing, the following details are available to all Listing owners, regardless of their Listing Subscription.
- Name
- Tagline
- Description
- Category
- Amenities
- Address
- Cities Served
- Price Range
- Business Hours
- Diversity
- Related Listings
- Phone Number
- Contact Email
- Cover Image
Built-in Contact Form
All Listings include a built-in contact form so people can quickly contact Listing owners.
The email address used when signing up for the platform will be the default recipient address, which can be changed at any time using this link.
Map & Directions
Listing owners can have their addresses shown for quick reference and on a map, providing quick access to directions for users.
Ratings & Reviews
Listings can be rated by different criteria, depending on the type of Listing, helping Listing owners build their reputation by accumulating positive feedback.
Reviews are always moderated, can only be submitted by registered users, and Listing owners cannot review their own Listings.
Embed Video
Videos uploaded to services like YouTube or Vimeo can be easily embedded into a Listing.
Regular YouTube videos (e.g., https://youtu.be/xyz ) and YouTube Shorts (e.g., youtube.com/shorts/xyz) are allowed.
- Introductions
- Testimonials
- Product Overviews
- Service Demonstrations
- Guides
Analytics Dashboard
Our platform provides valuable and easy-to-digest Listing analytics.
- Published Listings: ‘Active’ Listings currently on our platform.
- Pending Listings: Listings waiting to be approved by our team.
- Active Promotions: Listings that have been promoted.
- Views (Unique): Logged when a ‘unique’ visitor has viewed a Listing, as determined by their unique IP address.
- Views: Logged if the ‘unique’ visitor looks at your Listing again.
Verified Badge 
Listings are automatically granted “verified” status on our platform and will display a badge so other members know those Listings mean business.
Direct Contact Info
To help people easily reach Listing owners and to help get Listings found in search engines, NAP (Name, Address, and Phone Number) is critical information to include in a Listing.
While including a Listing Title is assumed, Listings can contain the following information in an actionable format (ex., click-to-call) to make things even more convenient for platform users.
- Contact Email
- Phone Number
- Website
- Social Networks
- And more!
Social Media Links
Links to Social Networks can be added to Listings, and when a link is added, the name of the network and the corresponding icon are automatically added.
If someone clicks on one of the Social Networks, that network’s website will open in a new browser tab so that users can stay on your Listing.
Products & Services Menu
Put your most popular offerings front and center for customers to see, with captivating images, pricing info, and more.
Link To Your Website
Link directly to your website, allowing you to get more exposure and run visitors through your own sales funnel.
Logo & Cover Image
Logos and Cover Images are essential for portraying brands, products, services, etc.
For highly visual people, the right Logo and Cover image could make someone ultimately choose your Listing.
Image Gallery
Image galleries are ideal for communicating your branding, products, services, etc.
For highly visual individuals, the right gallery images could ultimately make them choose you.
Up to 6 images can be added to an Image Gallery.
Bonus Image Gallery
Unlock an additional ‘Bonus Gallery’ to further communicate your brand, products, services, etc.
For highly visual individuals, the right gallery images could ultimately make them choose you.
Up to 12 images can be added to this gallery.
Special Offers
Gain access to special offers for products, services, and more.
We are always looking for strategic partnerships to bring more value to our community, so those interested in potentially being a partner, please reach out.
Listing Support
While we are always willing to help all of our members, our team can provide hands-on assistance..
To get started, please reach out.
Features Coming Soon!
Booking & Reservations (Coming Soon)
Google Reviews (Coming Soon)
Develop instant trust with potential customers.
We help you show off your hard-earned work by displaying your reviews in an eye-catching format while providing a way to collect more reviews from your Listings.
Listing owners will be able to easily embed their Google Reviews.
Trip Advisor Reviews (Coming Soon)
Product Store (Coming Soon)
Instantly turn your Listings into a marketplace.
Listings can add their products and productized services to their Listings, setting up a storefront that leverages the “foot traffic” of all the users and visitors on our platform.
Sell anything from physical products to digital downloads to services, accumulate and display positive reviews, generate sales reports, and more.
We receive a 10% commission for any sale you generate from our platform.
Direct Messaging (Coming Soon)
Communicate with other Listing owners on our platform using privacy-focused ‘Direct Messaging.’
To start a conversation or reply, click the messaging icon next to your username in the menu area.
Listing Management
Promote Listings (Coming Soon!)
Boost your Listings, giving them a higher priority in search, additional placement throughout our platform, and special designation badging.
- Locate your Listing using this link.
- Click ‘Promote.’
- Complete the checkout process.
Switching Plans (Not Available)
- Locate your Listing using this link.
- Click ‘Switch Plan.’
- Complete the checkout process.
Unpublish Listings
- Locate your Listing using this link.
- Click ‘Unpublish.’
- To republish, click ‘Publish.’
Listing Expiration
Listings are tied to an active monthly subscription. If the subscription is not paid by the due date, the listings will be unpublished until the fee is paid and the subscription is reactivated.
Delete Listing
- Locate your Listing using this link.
- Click ‘Unpublish.’
- To delete, click ‘Delete.’
Listing Promotions (Coming Soon!)
Promotion Packages
Listing Promotion packages are purchased separately from your Listing Subscription, and each package carries a different priority level and a different promotion duration.
Promotion Package 1
Coming Soon.
Promotion Package 2
Coming Soon.
Promotion Package 3
Coming Soon.
Promotion Designation
If a Listing is promoted, the Listing Preview Card will have a special designation next to the business or brand name.
Listing Preview Cards appear in search and strategic locations throughout our platform, offering a quick glimpse into a Listing.
- Promoted Listings: Designated by a full-color badge.
- Featured Listings: Designated by a lighter-colored badge.
- Non-Promoted/Non-Featured Listings: Designated by not displaying a badge.
